Poor Technical Support...
How has that been affecting your company?
_____________________
How has that been affecting your job?
_____________________
How has that been affecting you personally?
_____________________
How long has that been a problem?
_____________________
What have you done to solve the problem?
_____________________
Have you given up?
_____________________
Would you like to solve this problem completely?
(1) Yes (2) No
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